Returns & Exchange
Returns and Exchange
As per our return and exchange policy, any order can be returned if you are not satisfied with it. Chances of errors are very low and happens once in a blue moon. We will definitely take care of replacements and returns.
It is our top most priority to deliver our clients with the best possible shopping experience.
* No restocking fees!
* Buy Today and Return or Exchange your order within the next 30 days.
All Returns and Exchanges can be shipped to:
124 Distribution Drive
Birmingham, AL 35209,
Get in touch with our Customer Service Team
Terms and Conditions:
* Washed or Altered items are not covered in our returns and exchange policy.
* Intimate garments cannot be returned once they are already tried or been worn.
* Proper inspection of issue and error can take about 3-5 business days.
Terms and Conditions for International Clients:
We will be happy to return your order within 30 days of receiving them. You can return your items provided a properly filled Return Authorization (RA) form.However, return label will not be provided for International Customers. Shipping charges will be solely customer’s responsibility. Feel free to contact us at sales@WorldofCostume.com and we will be happy to assist you in any matter.
Cancellation or Change of Order?
Contact us within 24 hours if you need to cancel or change your order, as we have a fast turnaround. No change or cancellation will be provided once your order has been shipped out of the warehouse.
We offer discounted shipping rates as compared to the standard UPS and USPS published rates.
We offer free shipping on all orders over $99.99.
The average delivery time within US is about 3 to 5 business days.
We ship our international orders via USPS/ Dhl Global Mail Service.
EU CUSTOMERS By Placing Your Orders from WorldofCostume destined to EU-member states specifically, services will be provided to you only after you explicitly agree to become Importer of Record (“IOR”) and as such customs clearance shall be made in your name and on your behalf By ordering goods you accept the Terms of Service and authorize WorldofCostume to import the goods on your behalf and in your name